About Genesis Global Business Services (GBS) | Knowledge Executive

Genesis GBS | Knowledge Executive empower and enable global Knowledge Leaders. We co-create and publish business, trade and investment research, market intelligence and thought leadership insights for executives of today’s Knowledge-Trust-Experience Economy. We produce commissioned and syndicated research reports and qualitative-to-quantitative surveys covering global business services (GBS) that includes digital-and IT-enabled services, business process outsourcing (BPO), business process services (BPS), finance & accounting (F&A), human resource outsourcing (HRO), procurement services, legal services, learning services outsourcing (LSO), digital and IT outsourcing (ITO), employee experience (EX), customer experience (CX) and broader human experience (HX).

We have over 38 years of combined experience in providing expert advisory and consultancy services for small, medium and large enterprises. We back these services with forward-looking research, thought leadership content, mindshare groups, ideation thinktank sessions and round tables. Our researchers and analysts convey decades of industry expertise in vertical industry sourcing, outsourcing and multi-sourcing for global brands (buyers) and service providers (sellers). Our advisory and consultancy services are unparalleled and distinctive, combining substantiated leading-edge research with the most effective consultancy tools, blueprints and strategy plans available today.

It is only with the determination and dedication of our knowledge enablers that long-term value is delivered that enables our clients to solve problems, thrive on opportunities, facilitate development directed strategies, and make real impact.

About Genesis Analytics

Our extended team of 100+ analysts, economists and consultants at Genesis Analytics (www.genesis-analytics.com) have successfully completed assignments in 74 countries globally. At Genesis Analytics, we combine cross-sectoral and interdisciplinary expertise with rigorous analytical skills and deep contextual understanding to deliver bespoke solutions to complex problems. We break down complexity into manageable practical solutions without over-simplifying problems. And we break down the allure of one-size-fits-all strategies by demonstrating the value that context-appropriate solutions can unlock. We apply this approach across everything we do – from strategy development, to program design and implementation, to research and evaluation – unlocking value across the full value chain.