Leading-Edge Research

Genesis GBS | Knowledge Executive is a global-to-local research, advisory and strategy firm providing international, regional and national research and analytics, driven by the most recent quantitative data and qualitative insights. We create and publish market intelligence reports, surveys and studies that provide forward-looking, strategically-relevant insights for buyers and sellers of global business services (GBS).

Our Research Categories:

  • Business Process Services (BPS)
  • Business Process Outsourcing (BPO)
  • Contact Centers
  • Customer Experience (CX)
  • Digital, 4IR and ICT
  • Europe and US BPO Marketplace
  • Facilities Management (FM)
  • Finance & Accounting (F&A)
  • Global Business Services (GBS)
  • Skills Demand Mapping
  • Global Offshoring & Nearshoring
  • Human Resource Outsourcing (HRO)
  • Human Experience (HX)
  • Employee Experience (EX)
  • Investment & Buyer Trends
  • ICT-Enabled Services (ITES)
  • Legal Services Outsourcing
  • Skills Development & Learning Services
  • Skills Demand Mapping

Our Research Expertise:

  • Qualitative with Quantitative
  • Syndicated and Commissioned
  • Market Analyses
  • Market Quantification
  • Benchmarking and Profiling Surveys
  • Investment Reports
  • Pricing and Salary Surveys
  • Real-time Research