in Customer Experience

POLL: What’s Hot and What’s Not – 2019 Business and CX Trends

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As we move into the second quarter of 2019, we thought we would get your views on some of the latest business, consumer and customer experience (CX) trends that are out there. Tell us what you think about these trends – what is hot, and what is not!

  • As-a-Service Everything

    Tell us what you think:

    • Yes
    • No

  • The Brexit Experience

    Tell us what you think:

    • Yes
    • No

  • More and More Chat Bots

    Tell us what you think:

    • Yes
    • No

  • Employee Experience (EX)

    Tell us what you think:

    • Yes
    • No

  • Cutting-Edge Cyber Security

    Tell us what you think:

    • Yes
    • No

  • Augmented Reality

    Tell us what you think:

    • Yes
    • No

  • Bye Bye Boss, Hello Intrapreneur

    Tell us what you think:

    • Yes
    • No

  • Remote and @Home Workers

    Tell us what you think:

    • Yes
    • No

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