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5 Key CX Business Outcomes

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Blockchain all set to disrupt CX strategies and contact center operations

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Robotic and Human Capital

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in IT outsourcing (ITO), Technology experience (TX)

60 Robots Increase Productivity by 300%

by Knowledge Executive December 12, 2018, 9:30 am
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in Technology experience (TX)

Starbucks Opens Fully Immersive Coffee Wonderland in China

by Knowledge Executive December 6, 2018, 11:31 am
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in Technology experience (TX)

Will AI Make Customers Immortal, or Extinct?

by Knowledge Executive December 4, 2018, 8:35 am
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in Human resource outsourcing (HRO), Technology experience (TX)

When Will Robots Overtake Humans?

by Knowledge Executive December 2, 2018, 9:29 pm
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in Technology experience (TX)

The Path to 2020

by Knowledge Executive November 29, 2018, 9:35 am
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in Technology experience (TX)

Cyborg Humans in an Artificial Intelligence World

by Knowledge Executive November 21, 2018, 8:49 am

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