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The Top 5 Global BPO Destinations

The 2017 Omnibus Survey reveals the top global Business Process Outsourcing (BPO) destinations of 2017 (they won’t necessarily be the markets you think!). Commissioned and facilitated by global analyst and researcher, Peter Ryan of Ryan Strategic Advisory, the survey is based on interviews with 300 enterprise contact centre decision makers from Australia, Canada, the UK and US.

This video announces the Top 5 destinations, based on findings from the survey, and reflects the strategic focus of contact centre executives for location favourablity (and not ranking by current, deployed offshore seats). 

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